Nominal Vault | Operational Intelligence for Australian Service Businesses
Enterprise LLM Integration
Automated Revenue Recovery
Operational Bottleneck Removal
ACMA Compliant Sending
Quiet Revenue Protection · Australia

HOW MUCH DID
YOUR BUSINESS
LOSE LAST WEEK?

Most Australian service businesses are quietly leaking six figures a year through missed calls, unasked reviews, and customers who simply drifted away. We find the exact number — then we plug the leak using advanced operational infrastructure.

Missed Call Text-Back
AI Voice Receptionist
Review Automation
Omni-Channel Agents
Win-Back Campaigns
Spam Act Compliant
Missed Call Text-Back
AI Voice Receptionist
Review Automation
The Diagnostic

A NUMBER, NOT A GUESS.

Enter three honest numbers about your business. We will show you — live — approximately how much revenue is leaking out of your practice every year. The math is visible. The assumptions are conservative. The number will probably surprise you.

Live Calculation
What a new patient is worth across their lifetime with you
/ per customer $3,500
$200$15,000
Honestly — how many go to voicemail, silence, or reception-too-busy
/ per week 5
030
Patients you haven't seen in over 12 months
/ total 300
02,000
Estimated Annual Leak
$284,700
AUD · PER YEAR · EX. GST
IMissed calls never recovered $273,000
IIDormant customers not reactivated $7,500
IIIReviews not captured (ranking drag) $4,200
The Three Exits

WHAT WE QUIETLY PLUG.

Three quiet exits, every week, in every service business across Australia — whether you run a dental clinic, a physio practice, a vet, a plumbing crew, a hair salon, or any local service business. None of them feel like losses — which is precisely why they compound into the largest line items on your P&L.

01

The Unanswered Phone

Thirty percent of calls to Australian service businesses go unanswered. The caller dials the next name on Google before you've finished the job you were on. You never knew the opportunity existed.

02

The Quiet Profile

Unhappy clients are motivated to complain. Satisfied ones need to be asked. Without an automated review engine, your profile becomes a skewed liability and it costs you every search you don't rank for.

03

The Forgotten Client

A fifth of your CRM hasn't transacted in six months. They didn't leave — they got busy. A single, well-timed, conversational message brings them back. Nobody has time to send it.

The Instruments

THREE INSTRUMENTS.
ZERO MAINTENANCE.

We operate as your technical partners. We engineer, deploy, and maintain this entire ecosystem directly into your business — meaning you have zero new software to learn and zero ongoing work.

Instant Missed Call Response

Within 60 seconds of a missed call, our system automatically texts the caller on your behalf. This immediate intervention stops them from dialing a competitor and keeps your business in the conversation. Active 24/7.

Google Review Requests

Triggered automatically after a completed appointment or closed job. A compliant SMS invites the client to leave a review via a direct link. Consistently builds your Google ranking using genuine client satisfaction — works for dental, physio, vet, trades, salons, gyms, any service business.

Database Reactivation

The system actively scans your connected database daily. Clients who have lapsed past a specific timeframe automatically receive a conversational, tailored SMS to reactivate them and drive a new booking.

The Caretaker Protocol

NOTHING LEAVES WITHOUT
YOUR APPROVAL. EVER.

Phase 01: Strategy & Discovery

A focused 30-minute consultation. We analyze your booking software, operational workflow, and define the custom messaging tone required for your specific business. No technical execution is required from your end.

Phase 02: The Build & Compliance

You pay the one-time setup fee here. We provision your dedicated Australian number, draft your specific templates, and integrate the workflows. We ensure absolute legal alignment. This process is generally completed within 48 to 72 hours.

Phase 03: Live Test & Silence

You review and approve all templates. We conduct a live test. Once you give the green light, the system is activated to run silently in the background. Only at this point does your monthly subscription commence.

Infrastructure Simulator

TEST THE ENGINE.

Select a module and enter your business name below. Our infrastructure connects to enterprise Large Language Models (LLMs) to instantly generate customized, compliant responses specifically for your business.

Enterprise Output
Awaiting initialization...

Legal Architecture

BUILT STRICTLY TO THE LAW.
NOT AROUND IT.

Marketing automation in Australia is highly regulated. Minor oversights result in severe financial penalties from ACMA. Compliance is not an afterthought; it is the foundation of our entire build process. This is our operational moat.

  • Mandatory Opt-Outs: Every template includes a clear, cost-free opt-out (e.g., "Reply STOP"). Processed instantaneously.
  • Sender Identification: Messages explicitly identify your business, fulfilling ACMA transparency requirements.
  • Compliant Sending Hours: Automations are hard-coded to only dispatch within legally permissible hours.
  • Local Infrastructure: We utilize registered Australian (+61) mobile numbers, ensuring readiness for upcoming ACMA Sender ID registry mandates.
System Audit: Spam Act 2003 (Cth) Protocols Active. General information only. We adhere to stringent operational protocols to minimize your liability.
The Rate Card

ONE PLAN. EVERYTHING INCLUDED.

No tiers. No upgrades. No confusion. Every Australian service business — dental, physio, vet, trades, salon, gym — gets the same complete revenue protection system. Month-to-month. Cancel anytime. No lock-in.

🔒

SUBURB EXCLUSIVITY ENFORCED

To protect the competitive advantage of our clients, we strictly limit our partnerships to a maximum of three businesses per industry, per suburb. Once capacity is reached, new applications are waitlisted.

⚡ First Month Free

The Nominal Vault Plan

$599

AUD / Month (ex-GST)
One-time setup fee: $999 AUD

First month free. Then $599/mo. Month-to-month. No lock-in. Cancel anytime.

  • 24/7 Missed Call Text-Back
  • Google Review Request Automation
  • Win-Back Campaigns (Database Reactivation)
  • Dedicated +61 Australian Mobile Number
  • Real-Time Performance Dashboard
  • Done-For-You Build, Compliance & Ongoing Management
  • Priority Same-Day Support
  • 600 SMS Included Monthly
  • Extra SMS charged at $0.09 each. No surprises.
Book Your Free Audit

30-minute audit shows you exactly how much your business is leaking. No commitment. We only proceed if it makes obvious sense for you.

Common Questions

CLARITY BEFORE COMMITMENT.

Yes, but transparently. The plan includes a generous baseline of 600 SMS segments per month. If your volume exceeds this due to high business activity, we pass through a standard $0.09 AUD per extra segment rate. We do not artificially throttle your account or block leads — we ensure every opportunity is captured, and we inform you if your volume approaches the baseline cap.
We do not charge any monthly fees until your system is fully built, tested, approved by you, and live. First you pay the one-time $999 setup fee. We then build, configure, and compliance-check your system (typically 48–72 hours). Once you approve the live test, your first month is completely free — no monthly charge for the first 30 days. After that, $599/month begins, billed month-to-month with no lock-in.
Absolutely none. We are a "Done-For-You" agency, not a software provider. We handle the entire technical architecture, API connections, compliance logic, and ongoing maintenance. Your only job is to operate your business and respond to the clients our system re-engages for you.
The system processes the opt-out instantly and automatically. That individual's phone number is flagged in the database, and the system is hard-coded to prevent any future automated marketing messages from being sent to them. This ensures absolute compliance with the Spam Act 2003 (Cth).
Any Australian local service business with a phone, a Google Business profile, and repeat customers. That includes dental practices, physiotherapy clinics, chiropractors, veterinary clinics, cosmetic and skin clinics, plumbers, electricians, hair salons, gyms, mechanics, cleaners, and more. The product is universal because the pain is universal — missed calls, missing reviews, and customers who drift away cost every service business money the same way. We tailor the messaging to your specific industry during onboarding.

EVALUATE LIVE.

Schedule a brief, no-obligation technical demonstration. We will run a live simulation and walk you through the operational architecture.